Oxyon Wallet Support — Fast links for wallet access, install help, messaging, privacy, and official updates.
Oxyon — Every decision deserves evidence. Observe, Locate, Verify, Connect.

Oxyon Wallet Support

Help for wallet setup, messaging, asset visibility, NFT support, dApp connections, security reminders, and privacy information. Oxyon Wallet was formerly GeoWallet — your recovery phrase and addresses are unchanged.

Before asking for help

  • Confirm the correct wallet address is active.
  • Confirm the correct network is selected.
  • Refresh the wallet after receiving assets or NFTs.
  • Never share your seed phrase, private key, or password.

Common support areas

Wallet setup

Use Oxyon Wallet to create or import a wallet, then confirm your active address before receiving funds or NFTs.

Missing balances

Balances depend on supported RPC endpoints, network status, token configuration, and refresh timing.

NFT visibility

NFTs may depend on chain support, collection indexing, metadata availability, and the wallet address that currently owns the asset.

dApp connections

Only approve websites you trust. Oxyon Wallet shows the requesting site before any connection or signing approval.

Privacy & storage

Oxyon Wallet uses local storage for encrypted wallet data, preferences, a public balance cache, your message inbox, and settings. See the privacy policy for details.

Security reminder

Oxyon Wallet support will never ask for your recovery phrase. Anyone asking for it is trying to steal your wallet.

Messaging

Where are my messages?

Open Messages on the home screen. Messages from people you know land in your Inbox; first-time senders appear under Requests until you accept or block them.

Private messages

Tap Enable private messages once (one network fee) so others can send you encrypted messages. Only your wallet can read them; the sender, recipient, time, and any XL1 attached remain visible on-chain.

Why a tiny transfer?

A message without funds still sends 0.000000000000000001 XL1 to the recipient. That is how their wallet finds the message using XL1's address history — no central server involved.

Public means public

Public messages are permanent and readable by anyone on XL1, and can't be deleted. Never send secrets, passwords, or recovery phrases.

Notifications

The browser extension checks for new messages every few minutes, even while locked, and shows a badge or a desktop notice. Notices never include the message text, and requests never notify you.

Blocking

Open any message and choose Block. Blocked senders are hidden everywhere; unblock them anytime from Blocked senders in Messages.

Useful links

Beta notice: Oxyon Wallet is under active development. Verify all transaction details before signing and only use funds you are comfortable testing with until the wallet is fully audited and publicly released.